Homes & Heritage: Our Process from Consultation to Design and Install
Design-led joinery with a deep respect for place and period
At Sutherland Joinery, our work on listed, ecclesiastical and historic buildings is guided by more than just skill. We have a real respect for the character of a place, the craftsmanship of the past, and the people who live with and care for these buildings today. Our process is built on collaboration, precision, and a deep understanding of traditional joinery, ensuring every project we undertake is as thoughtful as it is enduring.
It begins with consultation. Whether you're a homeowner, architect, or heritage contractor, we start by listening. We take the time to understand the history of your building, its architectural style, and your vision for the project. From Georgian townhouses and Victorian cottages to listed churches and public buildings, every context is different — and we tailor our approach accordingly. This is also the stage where we might talk about some initial options, timeframes and budget as well as any logistical considerations.
Our design phase is highly collaborative. We work closely with our clients whether they’re an industry professional such as an architect, interior designer, builder or whether they’re a private owner of a home. Using detailed CAD drawings, we ensure every element is carefully considered — from proportions and profiles to how new joinery will blend with existing features. Where appropriate, we research historical details or reference period guides, ensuring authenticity at every step.
Material selection is a vital part of the process. We are happy to make suggestions that are fitting for their use and suit the budget. We often use Oak, Utile, Walnut, Tulipwood and various species of Pine as well as using sheet material and veneers. Finishes, ironmongery, and decorative details are chosen with the same care, always aiming for a natural fit with the fabric of the building and its woodwork. We have a number of trusted suppliers we tend to use for all of our materials.
Usually we construct as much as we can in our fully equipped workshop in Trowse, just on the outskirts of Norwich. We’re always happy to take visitors by appointment and will usually update our clients as the work progresses.
When it comes to installation, our team works with precision and respect for the surrounding environment. We coordinate closely with other trades and ensure minimal disruption — especially important when working on lived-in homes or sensitive heritage sites. We’re normally the tidiest trade on site.
And once the work is complete, we don’t disappear. Our aftercare service ensures your joinery continues to perform beautifully for years to come. Whether it’s advice on maintenance, refinishing, or small adjustments over time, we remain a trusted partner long after installation.
In heritage joinery, the smallest details carry the greatest weight. At Sutherland Joinery, we’re proud to offer a process that balances tradition with technical skill — helping our clients bring new life to old buildings, with care and craftsmanship that lasts.
